Location Manager



Oakland, CA, USA
Posted on Wednesday, June 26, 2024
Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.


  • Be an integral part of putting together an operational plan which meets the needs of our customer requirements in the bid process
  • Upon successfully winning the associated bid, the General Manager will be responsible for the entire start-up (sourcing the facility, hiring a team, implementing market-leading IT solutions, establishing a P&L, ordering a fleet of vehicles, etc.)
  • Establish customer and stakeholder relationships, exceeding all expectations
  • Utilize the Zum IT infrastructure, ensure a balanced scorecard (KPI’s) is exceeded in all areas and shared with the stakeholders
  • Work with the relevant teams, spearheading a behavioral safety culture for all employees and beyond
  • Develop and coach Zum employees to be our next tier of leaders
  • Full P&L accountability
  • Multi-site accountability within the respective district

Essential Functions:

  • Works with Human Resources, Recruiting and Safety to strategize and implement hiring needs
  • Work with the Shop Manager to ensure fleet readiness at all times
  • Maintain accurate fleet inventory to include State, Federal, RFP requirement needs, insurance mandates and Zūm requirements
  • Oversight of the Safety Department ensuring compliance with State, Federal, RFP requirements and record keeping
  • Oversight of daily operations
  • Ensure compliance with accident and incident reporting procedures
  • Review all incident reports and submit as applicable
  • KPI monitoring and performance
  • Maintain an operation’s facility that is organized, safe, clean and efficient
  • Oversight of Field Trip/Charter process, route awards and execution of Field Trips
  • Work collaboratively with the payroll department ensuring timely and accurate payroll processing while investigating and remedying any discrepancies
  • Where applicable, familiarity with CBA as the guideline for employee management


  • 7+ years of significant operational experience within a transportation environment
  • Demonstrated experience improving safety performance within respective operations
  • Proven track record in developing a leadership team and individuals whilst ensuring an engaged workforce
  • Managed in a unionized environment is a definite advantage
  • Sound experience in leading projects and has the ability to draw upon and utilize a team to complete the tasks
  • Positive demeanor with the ability to juggle multiple tasks and make decisions
  • Definite self-starter who can act on their own initiative
  • Stakeholder and customer relationship skills/experience are essential
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $110-125k annually
Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.