Maintenance Manager



Los Angeles, CA, USA
Posted on Tuesday, June 4, 2024
Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.
The Maintenance Manager is responsible for managing Fleet Maintenance and Maintenance Technicians and ensures they are trained to perform essential functions needed to maintain Zūm’s Sun Valley Fleet in a state-of-good repair. The Manager develops processes, implements standard operating procedures and maintains a safe work environment while overseeing vehicle maintenance.


  • Plan, coordinate, and manage the work of the maintenance technicians including vehicle servicing and cleaning, vehicle repairs, component overhauls, and preventive maintenance inspections
  • Ensure a safe environment exists and all maintenance activities are in compliance with State, Federal, and Company requirements
  • Maintain daily bus availability, vehicles undergoing maintenance, and return to service activity and reporting
  • Identify opportunities and efficiencies for improving service delivery methods
  • Ensure achievement of all maintenance-related key performance indicators (KPIs), including type and timeliness of preventive maintenance inspections (PMIs), the distance between failures, time ‘out of service’, and missed service
  • Establish and adjust maintenance priorities in accordance with work demands, resources, and department goals
  • Initiate and implement projects that improve efficiency and/or reduce operating costs
  • Review financial and budget variances, review repair orders, and authorize account payable documents
  • Develop departmental policies and procedures
  • In relation to subordinates, is responsible for employment decisions, training and development; planning and directing the work; disciplining; handling employee complaints or grievances, and handling performance reviews
  • Other duties as assigned


  • Experience in managing the maintenance functions of a 150+ vehicle maintenance shop
  • Ability to work independently and in a team environment
  • Ability to set goals, guide, and motivate employees to accomplish tasks
  • Ability to foster internal and external relationships
  • Open to new ideas and continuous improvement
  • Consider “customer first” in decision-making
  • Strong written and oral communication skills; interpersonal skills; decision-making; and problem-solving skills
  • Knowledge of applicable federal, state, and CHP Motor Vehicle Safety Standards including ADA requirements pertaining to passenger transportation
  • Ability to fulfill the physical demands of the job such as walking, stooping, sitting, bending, climbing a ladder, and occasional lifting of up to 50 pounds
  • Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position
  • Duties will be performed primarily in a maintenance facility/office environment and will require travel to external locations and agencies
Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.