Portfolio Company Opportunities

ABOUT NEXTDECADE

NextDecade Corporation is an energy company accelerating the path to a net-zero future. Leading innovation in more sustainable LNG and carbon capture solutions, NextDecade is committed to providing the world access to cleaner energy. Through our subsidiaries Rio Grande LNG and NEXT Carbon Solutions, we are developing a 27 MTPA LNG export facility in South Texas and have proposed a carbon capture and storage project at the site. We remain committed to advancing and lowering the cost of utilizing carbon capture and storage and helping companies reduce their facility emissions and achieving their clean energy goals. NextDecade’s common stock is listed on the Nasdaq Stock Market under the symbol “NEXT.” NextDecade is headquartered in Houston, Texas. For more information, please visit www.next-decade.com.

SUMMARY OF THE ROLE

IT Services Specialist will provide day-to-day and project-related technical support for the NextDecade Houston Corporate office. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users including the Executive Team at the Houston Corporate Office. Under general direction, this role is responsible for 1st level IT support which may include Incident/Service Requests, Problem Management, Knowledge Management, Audio/Video Troubleshooting and escalation and follow-up for IT supported products and services in accordance with documented standards and procedures. Position requires a broad level of technical skills and trouble shooting skills.

KEY RESPONSIBILITIES

• Manage the processing of incoming support requests to ensure courteous, timely, and effective resolution of end user issues
• Coordinate and/or perform hands-on fixes at the desktop level, installing/upgrading system software, hardware configuration and setup, manage applications and system tools.
• Participate in technical projects including - Image/OS testing, new software rollouts, tenant migration and Azure/Active Directory consistency
• First level application support for multiple programs, including account maintenance in O365 environment (Azure, MS Teams, SharePoint, Exchange)
• Help deploy/manage and inventory IT Asset Lifecycle Management program for end point computing devices
• Deliver frontline technical support for all employees and partners
• Promote and adhere to a culture of compliance and governance with respect to documentation, reporting, knowledge transfer and training
• Support talent recruiting, development and training programs
• Support and assist highly specialized and cross-functional teams in a fast paced and growing business environment
• Stay current on NextDecade technologies and promote a culture of technology awareness.
• Analyze and monitor for outages pertaining to our services, applications, and networking tools.

REQUIREMENTS

Minimum/preferred experience required for the position:

• 5+ years of experience in IT Infrastructure, Technical Services, Help Desk/AV Support, Service environment
• Experience working with diverse corporate functions and balancing IT and OT requirements

Minimum/preferred knowledge, skills and abilities required of the position:

• Self-starter able to drive towards goal and manage time effectively
• Analytical and the ability to think and resolve issues on the spot
• Able to work in a collaborative and fast-paced environment
• Ability to work efficiently within a team as well as being a self-directed worker that is comfortable working independently with little supervision
• Able to communicate and translate technical topics into easy-to-understand concepts
• Core understanding of resource management and allocation
• Knowledge on how other organizations can use current and emerging technologies to drive digital business
• Strong understanding of cloud computing capabilities and limitations, business drivers, virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models
• Customer escalation and conflict resolution skills required
• Ability to effectively document and develop standard operating procedures
• Excellent verbal and written communication skills
• Working knowledge of Active Directory
• Proficient use of Microsoft office tools including but not limited to Word, Excel, Outlook, SharePoint, Power BI, Azure, Exchange, MS Team
• Strong team building and leadership skills
• Energetic, enthusiastic, charismatic
• Entrepreneurial spirit

Required/preferred education:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred

*In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

NEXTDECADE VALUES

Safety – We make safety a priority. Everything we do relies on the safety of our people and the communities around us.

Integrity – We do the right thing, and are open, ethical, and fair. We hold ourselves to the highest standards in all that we do.

Honesty – We value truth and honesty in ourselves and others. We honor our commitments and take responsibility for our actions.

Respect – We listen, and respect people, the environment, and the communities in which we live and work.

Transparency – Transparency builds trust. We promote open communication with our people, our customers, and all our stakeholders.

Diversity – We value diversity of people and thought. It takes people with different strengths, ideas, and cultural backgrounds to make our company succeed.